If you send a book that is received with a problem, and you need to give the credit back to the requestor, this is much easier to do now! Just click the “Give Refund” button, and the credit will be given back. No need to Buddy the requestor. You can access the button on any completed (with a problem, or without a problem) transaction in your Transaction Archive, by clicking the Request Details link for any book you sent that was marked received. The credit refund will match the number of credits the requestor “paid” for the book, and the refund button will disappear once you have used it.
Tags: Refunds, Transactions