PaperBackSwap Blog


Posts Tagged ‘Email Notification Settings’

Dear Librarian: Facebook Share, too many email alerts, those little stars

Thursday, September 30th, 2010

Dear Librarian – The “share” thing on Facebook has me confused.  I thought books were always ordered in the order in which they were posted.  Are you saying that if Joe Blow shares his book on Facebook it will jump ahead of mine that I have had posted for a month now?  That’s not fair!  – Worried in Weehauken

Dear Hawk,

We understand why this seems confusing, but don’t worry  – your book isn’t “knocked out of position” by a Facebook-shared book posting.  If Joe shares a book after posting it, then if any of Joe’s friends clicks that link on Facebook, Joe’s copy will be the one requested.  However, anyone else searching the database for the same book will get the earliest-posted copy.   Yes, Joe can “jump the line” for his friends to order from him.  Although this may not seem fair, we know that members often want to request books from their friends, and this is no different than “advertising” your Bookshelf in the Book Bazaar Discussion Forum, or recommending books on your Bookshelf using the Suggest a Book feature on the site, or just telling a friend to order directly from your Bookshelf.   So if a Facebook-shared book “jumps ahead” of your copy in line it may reassure you to know that the member who requests it from that link might not have requested that particular book at all without having seen the link from his or her friend.

Again, anyone searching the database for a book (instead of using that specific link) will still request the earliest-posted copy of that book first.  So FIFO is still the backbone of the swapping system, as it always has been.

Dear Librarian — I want the audio CD version of a specific book, because it’s going to be a great one to listen to while I am commuting to and from work.  I have the audio CD version on my Wish List.  I am getting a lot of notices telling me that other versions are available, but I don’t want other versions!  I usually love those emails because I can get wish list books so easily that way.  But I don’t want these emails for this book.  How can I stop getting them, and ONLY get notified about the audio CD version of this book?  — feeling Bombarded in Boston

Dear Bossy,

Thanks for writing in about this!  It’s actually really easy to control these alerts.  You can do this from the links **within the emails themselves.** An overview of the different options you have:

(1) If you do not wish to receive any alerts about a certain book at all, and you don’t want the book, just remove all versons of that title from your Wish List.

(2) If you are wishing for specific versions (ISBNs) of all of the titles on your Wish List, and you do not wish to receive notifications about any other versions of any of your Wish List books, you can opt out of this category of email alerts. To do this, just click that link in the alert email, OR adjust your email settings on your Account Settings page.

(3) If you want to block alerts about alternate versions of a specific title only (but you want to get those alerts for other books on your Wish List), you should click the link in the alternate version alert email to opt out of alerts for that title only.  There is no way to do this from the account settings – that option is available only from the email.

So in your situation, Bossy, you would want to use option #3 – click the link in the alert email that will let you opt out of alerts for alternate versions of this title.  That should cure your bombarded feeling. 🙂

Of course you can read more about managing your PBS emails in the Help Center.

Dear Librarian – I just posted a book and the stars next to it on my Bookshelf are grey!  What do the grey stars mean?  – Puzzled in Pataskala

Dear Pat,

The stars to the right of the book are grey because no one in the club has yet rated the book. If the stars were blue that would mean other people (but not you) have rated the book. If the stars were yellow it would mean that you have rated the book.  If you have read the book, you should definitely rate it!  Those little stars do a lot to tell browsing members what books they might want to request.  If every member rated just the books on his or her Bookshelf, it would be really helpful to the whole club!


The Last Word:

As always, don‘t forget to start your Amazon shopping from the link at the top of the PBS site – when you do this, a small percentage of your purchase amount comes to us.  Please note that if you are an e-book reader, it used to be that e-book purchases at Amazon did not count to support the PBS site, but now they do! So be sure that whenever you plan to purchase on Amazon, that you start from the Amazon link at the top of the PBS site. It’s an easy, free way to support the club!

Dear Librarian: Email Notification Settings, Wish List Expander,

Friday, November 27th, 2009

Dear Librarian-  I love the sliding displays of available books on the Browse page, but I have such a hard time browsing from there!  Every time I click a book in the display to read more about it, and then go back, I go to a different place in the sliding display and I have to find where I was. I  get totally confused.  I wish I could just go back to the book I clicked on in the display! –Lost in Lexington

Dear Lexy,

We hear and obey!  It’s actually pretty tricky to make the sliding display remember where you were when you go back to it, but we have done this now. So from now on, when you are browsing from the sliding display and you click “Back” in your browser you will go back to the same place in the sliding display,  We hope this helps!

Dear Librarian– Why am I getting so many emails telling me that books similar to the ones I am wishing for are available?  I get a lot of these. How can I stop getting them? –Bombarded in Boca

Dear Bom,

We’ve improved the method that the system uses to recognize alternate versions of your Wished-for books.  That’s probably why you are getting more of these alerts: they go out to anyone wishing for a version of this book, whenever an alternate version of the title (different ISBN) is posted. They’re super ways to get the books you want when a version you didn’t know about comes into the system.  But we know that some members want ONLY the versions of the books that are actually on their Wish List – so you can opt out of these alerts altogether, or for a specific title.

If you do not wish to receive alerts about this title AT ALL, you should remove this title from your Wish List.

If you are wishing for a specific version (ISBN) of a title, and do not wish to receive notifications about any other versions, you can opt out of these email alerts in your Account Settings. Just click the link in the email to do this, or see the Help doc “What’s in Settings in My Account?” for instructions on how to adjust your email settings.  You can read more about “similar item” emails in several other Help docs in the Help Center.  You can access the Help Center from the grey menu bar at the top of any page on the site.

Dear Librarian – I’m getting those emails too –  I love getting them about Wish List books usually!  I do have one book on my Wish List that I want only in audio for my mom.  Can I stop getting alerts about just that one book?  I don’t want to turn off the alerts for my whole wish list! –Wondering in Westport

Dear Westie,

You sure can do this!  This is another recent innovation on the site.  If you want to block only similar-item alerts about one specific title only, you should click the link in the alert email to opt out of alerts for that title only. There is no way to do this from the account settings – that option is available only from the email.  So you can wish just for the audio of this book and never get an alert about any other version.

Dear Librarian– I check the What’s New link at the top of the page regularly, and the other day I saw that there had been changes to the WIsh list.  I tried the Wish Expander by clicking the Expand WIsh button on the listing for a book I had had on my Wish List FOREVER.  To my surprise, there was an available copy in a different version!  I snapped it up.  Needless to say I enabled the WIsh Expander using the Options button at the top of my Wish List ASAP and now I am going back to check the rest of the wishes on my list.  This is awesome!  –Cheering in Chattanooga

Dear Chatty,

We’re so glad you like this new feature of the Wish List!  We’ve had a number of reports of this happening, all in the first few days after the feature was made available.  We hope it makes everyone’s wishes come true faster than ever before!

COMING SOON:

  • Snazzy new items in the Kiosk….just you wait and see!