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TIPS & TRICKS: Newsletter – January 2007

Do your Spring Cleaning early. A brand new year—what better time to take a look through your Wish List and make sure that all items that appear there are ones that you still want to request when they are offered to you? You can get to your Wish List by clicking Book Lists on the right side of your account page, and choosing Wish/Reminder List from the dropdown menu.

Help yourself to the Help Center. Now when you click to send us feedback, you will see not only a list of Help Center items that may answer your question above the text box, you will be taken to the Help Center where you can search yourself, before sending your message in. We love to hear from our members, but so many questions we get are already answered thoroughly in the Help Center, and the volume of this kind of feedback has taken away from our ability to address the “knottier” problems that need our personal attention. We continue to work on the Help Center, adding and revising items so that information is clear and easy to find. Take a look! Even if you’ve been a member for a long time, you may find out something about the site that you never knew.

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